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Do's & Don'ts
Do's & don'ts while traveling by metro:
- Keep before yellow line (generally have all platform) before boarding.
- Keep gap and distance from doors to allow passengers to board the train.
- Follow instructions of Station staff at the platforms, if they ask to so.
- Take care of your loose items like Saree, Dupatta, Dhoti and Bag etc. while boarding and de-boarding the train.
- Take care of your Bag/Purse/Luggage/Mobile while traveling or waiting at metro stations.
- Inform train operator in case any passenger/article stuck between train doors by pressing Passenger Emergency Alarm button/Handle.
- Take care and keep eye on the children & infants while traveling with them.
- Do not push co-passengers while boarding or alighting.
- Do not make noise or play music openly in train and metro premise.
- Do not fight with other passengers, if there is any issue get help from metro security.
- Do not try to enter/exit when train doors are closing better late than never.
- Do not obstruct the closing of the train doors.
- Show your metro smart card or token at the entry gate for the opening of flaps.
- Show your metro smart card or drop your token in exit gate for opening of flaps.
- Use of smart card gives you 10% discount on travel fee.
- Please ensure that entry on a travel smart card is followed by a valid exit from the system. In case of mismatch penalty will be payable as per Business rule of metro department.
- Carrying token beyond exit gate is a punishable offence and attracts a fine or imprisonment.
- The refund of unused token can be returned within 60 minutes of purchase from purchasing station only.
Let’s fight COVID-19, together!
Follow the protocol given below for a safe ride:
- Wearing a MASK is mandatory for all passengers while in Metro premises.
- Entry at stations only after hand sanitization and thermal screening.
- Use a Smart Card for travel, which can be recharged digitally/online.
- Social distancing norms to be followed while using lifts and escalators.
- Passengers to sit on alternate seats in the train and while standing maintain appropriate distance.
- Let people alight first and then board the train, the train will stop for extra time.
- Carry all your belongings in hand or baggage during security frisking.
- Passengers having temperature or symptoms of COVID-19 will not be permitted to travel.
Metro News
Metro news & updates
Kolkata Metro rolled on a Sunday after 104 days, along the north-south corridor. The last Sunday operation was on May 9, as services were halted from May 16, for the second Covid wave. Even as the city’s transport lifeline resumed on July 16, the state government only allowed five-day runs. Metro Railway has been offering special trains for essential workers across sectors on Saturdays.
To save energy and provide a much better lighting experience, Delhi Metro has undertaken a massive drive to replace the conventional existing lights (Incandescent Bulbs, Fluorescent Lamps, CFL lamps etc.) with LED lights at 155 locations covering Metro stations, depots, parking etc. which were constructed/opened for public under DMRC’s Phase-I (2005) and Phase-II (2010).
To facilitate the passengers travelling on Rakshabandhan, the Delhi Metro on 22nd August, 2021 (Sunday), will begin operations early on its Phase 3 corridors. The Phase 3 sections on which Metro services generally start at 8:00 AM on Sundays, will begin services this Sunday at around 0600 hrs except Line-5 (from Mundka – Brigadier Hoshiar Singh) – 7 AM, Line 7 (from Majlis Park – Shiv Vihar) – 6.30 AM
To integrate the signaling system between recently opened Trilokpuri-Sanjay Lake and Mayur Vihar Pocket-1 section of Pink Line, the first and last train services to be effective from the night of 16.08.21 till 10.09.2021 on this Line will be as per given timings: First train service from both the ends (Majlis Park and Shiv Vihar) will commence at 6:30 AM (instead of present 6:00 AM) Similarly, the last train service from both the ends will start at 10:00 PM (instead of 11:00 PM at present).
Delhi Metro will start feeder electric buses from this Thursday. Feeder electric buses are being introduced for the first time in Delhi on trial basis by Delhi Metro from this Thursday i.e, from 12th August 2021 under which 25 low floor e-buses (24-seater) will be plying from two routes. Only Metro passengers having a Delhi Metro Smart Card or Metro DTC Smart Card will be allowed to avail the services on these e-buses. They can use their Smart Card to pay for the cashless travel since these buse
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