Pune Metro Guide

The Pune Metro Smart Card offers a range of benefits for commuters, making it a convenient and efficient way to travel. Here are several advantages:

• Cost Savings: Smart card users often enjoy discounted fares compared to single-journey token users, making it a cost-effective option for regular commuters.
• Time Efficiency: The smart card allows for quick and seamless entry and exit at metro stations, saving time compared to purchasing tokens for each journey.
• Cashless Transactions: The smart card eliminates the need for cash transactions, providing a convenient and secure way to pay for metro rides.
• Ease of Recharge: Users can easily recharge their smart cards at metro stations, online, or through authorized vendors, ensuring they always have sufficient balance for their journeys.
• Automatic Fare Adjustment: The smart card automatically deducts the appropriate fare for the distance traveled, eliminating the need for manual calculations and ensuring accurate fare deductions.
• Validity Period: Smart cards typically have a longer validity period than single-journey tokens, allowing users to use the card over an extended period before needing to recharge.
• Balance Inquiry: Users can check the remaining balance on their smart cards at metro stations or through online portals, providing transparency and control over their travel expenses.
• Easy Replacement: In case of loss or damage, smart cards can be easily replaced, and the remaining balance transferred to the new card, reducing the inconvenience for users.
• Environmental Impact: The use of smart cards promotes a more sustainable and eco-friendly mode of transportation by reducing the reliance on paper-based tickets and tokens.

The National Common Mobility Card (NCMC) is the evolved edition of the Contactless metro smart card, designed as an interoperable transport card by the Ministry of Housing and Urban Affairs in India. This multifaceted card is available in prepaid, debit, or credit RuPay card formats, and several banks, such as the State Bank of India, Bank of India, Punjab National Bank, and others, participate in its issuance.

National Common Mobility Card (NCMC) is used in Pune Metro for travel purpose.

You can visit your nearest Pune metro station, or you can also fill in the E-form available online post which a Unique number is sent via SMS on your mobile after which the card can be purchased at any Pune metro station by just showing the unique number. But if you want to apply for One Pune card through online then go with: https://customerportal.hdfcbankonepune.in/eform/

You can avail this card by providing any one of the below listed OVD documents:

• Voter ID card.
• Driving License.
• Passport.
• NREGA JOB Card.
• Aadhar number

Apart from above documents PAN number would be mandatorily provided (For individuals below 18 years PAN number is non mandatory).

The minimum limit for card top-up is ₹50/- and for maximum limit for top-up is ₹10000/-(Maximum limit for chip balance is ₹2000/-).

• One customer can get a maximum of 4 HDFC One Pune Cards.
• If your card damage/ dispute transaction then report One Pune card you can contact the customer support Centre on 080-35004500 or you can also email at hdfcpunemetro@support-paycraftsol.com
• Minimum KYC cards must be updated to Full-KYC cards within two years after card issuance by providing required KYC documentation; otherwise, a credit freeze will be placed to the card however, the amount available on the card is still usable.
• If the card is lost or stolen the cardholder must immediately report the loss / theft by calling 080-35004500 or as immediate action can login to the customer portal and block the card temporarily.
• The cardholder must note that any balance stored on the offline chip will be lost if the card is stolen or lost and is nonrefundable.
• If your card is near its expiry date then, you will receive an SMS requesting for renewal to which you will have to visit nearest Pune metro station counter for card re-issuance.