Delhi Metro Guide

Delhi Metro Smart Card total purchase cost is Rs. 150/-, with the Includes Rs. 50/- security deposit and Rs. 100/- as the initial card value. Smart Cards can be purchased from Customer Care Centre of any Station & from Smart Card Vending Machine (SCVM) available at selected metro stations. No ID card is required to purchase this card.

Discount on Delhi Metro Card:

• A discount of 10% will be given on every journey made by the passenger on Delhi Metro Smart card.
• Additional discount @10% is given to commuters using Delhi Metro Smart card who enter during non-peak hours.
• Non-Peak Hours as per DMRC is (a) from the Start of Revenue Service to Before 08.00 AM. (b) from 12.00 Noon to Before 05.00 PM and last (c) from 09.00 PM to Closing of Revenue Service.
• The additional discount will be available during weekdays from Monday to Saturday except National Holidays viz Republic Day (26th January), Independence Day (15th August) & Mahatma Gandhi Jayanti (2nd October).

Rules on Delhi Metro Card:

• Delhi Metro card valid for 10 years from date of last recharge.
• A minimum balance equivalent to the minimum fare of the system (presently Rs.10/-) is required to enter in Delhi metro at any station.
• Minimum and Maximum recharge in Delhi metro card: Minimum of Rs.200/- and thereupon in multiples of Rs.100/- i.e. Rs.300/-, Rs.400/-…. maximum up to Rs.3000/-.
• Irrespective of use, only security deposit (Rs.50/-) amount will be refunded after depositing the card.
• Children up to 3 feet (90 cm) in height are allowed to travel free if accompanied by an adult. The child is to be carried in arms (above the gate flap level) to avoid the possibility of flaps hitting the child while Entry/Exit at AFC gates. Children above 3 feet (90 cm) will be charged full fare.

The Delhi Metro Smart Card offers a range of benefits for commuters, making it a convenient and efficient way to travel. Here are several advantages:

• Cost Savings: Smart card users often enjoy discounted fares compared to single-journey token users, making it a cost-effective option for regular commuters.
• Time Efficiency: The smart card allows for quick and seamless entry and exit at metro stations, saving time compared to purchasing tokens for each journey.
• Cashless Transactions: The smart card eliminates the need for cash transactions, providing a convenient and secure way to pay for metro rides.
• Ease of Recharge: Users can easily recharge their smart cards at metro stations, online, or through authorized vendors, ensuring they always have sufficient balance for their journeys.
• Multiple Modes of Transport: In addition to Delhi Metro, the smart card can often be used for other modes of public transportation, such as buses, further enhancing its versatility and convenience.
• Automatic Fare Adjustment: The smart card automatically deducts the appropriate fare for the distance traveled, eliminating the need for manual calculations and ensuring accurate fare deductions.
• Validity Period: Smart cards typically have a longer validity period than single-journey tokens, allowing users to use the card over an extended period before needing to recharge.
• Balance Inquiry: Users can check the remaining balance on their smart cards at metro stations or through online portals, providing transparency and control over their travel expenses.
• Easy Replacement: In case of loss or damage, smart cards can be easily replaced, and the remaining balance transferred to the new card, reducing the inconvenience for users.
• Environmental Impact: The use of smart cards promotes a more sustainable and eco-friendly mode of transportation by reducing the reliance on paper-based tickets and tokens.

• At Customer Care Centre: Minimum recharge value Rs. 200/-, thereafter in multiples of Rs. 100/-.
• At Ticket Vending Machine: Minimum recharge value Rs. 100/-, thereafter in multiples of Rs. 50/-.
• Through Credit/Debit Card: Minimum recharge value Rs. 200/-, thereafter in multiples of Rs. 100/-.
• Online Recharge: Conveniently recharge through the DMRC Portal at www.dmrcsmartcard.com.
• SMS (Only for ICICI Bank Account Holders): Visit www.dmrcsmartcard.com for more information.
• From Other Private Apps: Amazon, Paytm, WhatsApp minimum recharge value Rs. 100/- and for more information goes on official websites.

Paytm Wallet Transit Card is a National Common Mobility Card (NCMC) devised by the Ministry of Housing and Urban Affairs of the Government of India.

Delhi metro's National Common Mobility Card (NCMC) is the upgraded version of the Contactless metro smart card and this card is an inter-operable transport card conceived by the Ministry of Housing and Urban Affairs of the Government of India. The NCMC card is issuable as a prepaid, debit, or credit RuPay card from partnered banks such as the State Bank of India, Bank of India, Punjab National Bank, and others.

Paytm Wallet Transit NCMC Card is used in Delhi Metro for travel purpose.

RBI/NPCI has authorized many banks to issue these NCMC cards, which include State Bank of India, HDFC Bank, Axis Bank, Paytm Payment Bank etc. are included. Even in Delhi Metro, Paytm counters are available at every metro station.

If you want to buy a Paytm Wallet Transit Card then follow following steps:

• Review the NCMC application form and enter all required information, including name, email address, phone number, and city.
• Now Press on “Apply Now” button.
• Log in to the Paytm app and activate the card once all necessary information has been submitted.
• Choose the option to purchase a physical transit card.
• Upon completing the process, the Paytm transit card will be delivered to the user’s home.

After Buy a NCMC Paytm Wallet Transit Card, follow the following steps to activate the card:

• Log in to the Paytm app and select the Paytm wallet.
• Scroll down and select the Paytm wallet transit card.
• Click the “Activate Now” button and follow the prompts to the activation page.
• Press the “Activate” button and enter your Paytm passcode or use your fingerprint to confirm the activation.
• A message will be sent to the user’s registered mobile number to confirm the activation of the card.
• Set up any necessary payment preferences or skip this step.

Minimum Top-up / Recharge Amount: A minimum balance equivalent to minimum fare of DMRC system is required to enter in station.

Maximum Top-up / Recharge and Total Chip Balance Limit: Rs. 2000/-

Travel Discount

In NCMC Delhi Metro offers the same discounts as the Delhi Metro Card on Commuter travel in Delhi metro. Please read the above paragraph on discounts on the Delhi Metro Card.

Here we share the terms and important instructions of Paytm Wallet Transit Card as per the official site of Paytm:

• Paytm Wallet Transit Card is be used to pay for retail shopping & online transactions but other charges apply.
• You can view your balance under the ‘Transit wallet’ in the “Passbook” section of your Paytm App.
• If the card is lost or stolen, you should report the loss/theft to Paytm customer care. Upon adequate verification, Paytm will suspend the card and block all transactions from the card.
• Also, please disable all payment methods from the Paytm app under ‘Card Payment Setting’ on Transit Card.
• Liabilities (due to lost/stolen card), in case of offline balance available on the card, will lie with the user, and Paytm will not be responsible for any refunds.
• When your Paytm transit card is damaged/not working then, please reach out to Paytm customer care. They will assist you in suspending the card and will refund the applicable amount.

• Add DMRC's official WhatsApp number, 9650855800, to your phone's contact list.
• Open WhatsApp and send a message saying "Hi" to the newly added contact number.
• Once connected, choose your preferred language.
• Select the desired option from the menu, such as "Buy Ticket," "Last Journey Tickets," or "Retrieve Ticket."
• Specify the source and destination stations for your journey.
• Select the number of tickets you want to purchase.
• Confirm your choices and proceed to make a secure payment through the integrated gateway, using options such as credit card, debit card, or UPI.
• After successful payment, you will receive a QR code ticket directly in the WhatsApp chat.
• Use the QR code at AFC gates for both entry and exit.

Make sure to have DMRC's official WhatsApp number, 9650855800, saved in your phone's contact list. Begin by sending a "Hi" message on WhatsApp to the added contact number. Once connected, choose your preferred language and then select the desired option from the menu, such as "Buy Ticket," "Last Journey Tickets," or "Retrieve Ticket."

• While WhatsApp ticketing booking is easy to use and pay for, there are few things to consider before booking a ticket.
• You can book up to 6 QR tickets at once.
• The metro lines are open from 6 am to 9 pm, except for the Airport Line (Orange Line) which runs from 4 am to 11 pm.
• You cannot cancel your tickets if you use WhatsApp Ticketing.
• You will pay a small extra fee for credit/debit card payments, but not for UPI payments. You can use the same QR ticket for the whole day.
• You have 65 minutes to leave the metro station after you enter.
• To use your QR ticket, scan the QR code at the station entrance.